Mon – Fri | 7:30am – 5:30pm

Sat | 9:00am – 4:00pm

Privacy Policy

Effective Date: 5/5/2025
At Town Center Automotive (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information, including when you interact with us via our website or through text messaging.
Information We Collect
When you visit our website or interact with us, we may collect the following types of information:
  • Personal Information: Your name, email address, phone number, vehicle information, and other identifying details you voluntarily provide via contact forms, appointment requests, or messaging platforms.
  • Device & Usage Data: Your IP address, browser type, device information, and how you interact with our website.
  • Communication Preferences: Your consent and preferences for receiving emails or text messages.
Text Messaging and Consent
By providing your mobile number, you agree to receive text messages from Town Center Automotive related to your appointments, service reminders, promotions, and other relevant updates. Message and data rates may apply.
Opting Out: You can opt out of text messaging at any time by replying “STOP” to any message we send. For help, reply “HELP” or contact us directly.
We will never sell your phone number or use it for unrelated marketing without your explicit consent.
How We Use Your Information
We use your information to:
  • Provide and manage services you request
  • Schedule and confirm appointments
  • Send service updates or promotional offers (only with your permission)
  • Improve our website and customer service
  • Meet legal or regulatory requirements
Data Sharing
We do not sell, rent, or trade your personal information. We may share data with trusted third-party service providers only as necessary to operate our website, communicate with you, or process transactions on our behalf—all under strict confidentiality agreements.
Data Security
We implement appropriate safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.
Your Rights
You may request to:
  • Review the personal information we have on file
  • Correct or update inaccurate data
  • Delete your personal information, where applicable
To exercise your rights, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

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